The Airport Ambassador Volunteer Program at Detroit Metropolitan Airport.

Travelers Aid invites you to join its friendly team of volunteer ambassadors.

Travelers Aid volunteers are problem seekers and problem solvers.

Travelers Aid is an information resource center designed to assist passangers and airport guests traveling through the region: (i.e. Ground Transportation, Hotel Accomodations, Flight Information, Way Finding, Local Events, Convention Information, Airport Services and Lost & Found).

Travelers Aid works with and assists a variety of people from all walks of life.

Travelers Aid extends prompt, courteous assistance to senior adults, persons with special needs, children traveling alone, business travelers and international visitors.

Travelers Aid helps lost passengers find connecting flights and families.

Travelers Aid provides special attention to those individuals who may have become stranded.

Travelers Aid helps runaway youths return home by means of the Interstate Compact program.

Travelers Aid helps airport staff with special events and other duties as needed.

Travelers Aid often serves as a referral center for travel agents, airline representatives, the airport community, human service agencies as well as other airports worldwide.

Travelers Aid is Visable, Reachable and Accessable.

The Wayne County Airport Authority is committed to providing the highest standards of care for its thousands of guests that arrive each day.

Identified by their distinctive red vests, our volunteer ambassadors can be found throughout the ultra modern facilities at Detroit Metropolitan Airport providing for a variety of vital services, whether originating from the Information Desk or as one of the many Terminal Rovers.

The Airport Ambassador Volunteer Program proactively promotes a positive airport experience based on friendliness and efficiency. Travelers Aid is proud to work in partnership with the WCAA to provide for exceptional customer service one guest at a time.

Learn More About Becoming an Airport Ambassador Volunteer

 Please Contact Us

Phone: (313) 962-6740

or e-mail us at

info@tasmd.org

TRAVELERS AID INTERNATIONAL

Travelers Aid International serves as the association for Travelers Aid agencies and programs throughout Canada, the United States (including Puerto Rico) and Australia. It has become known as the

 'Number One Name in Airport Customer Assistance.'

Travelers Aid International served more than 6.5 million people last year in fourty-eight communities, and at thirty-six major transportation centers (airports, bus and train stations).

While every member of the network shares the core mission of helping stranded travelers, all of its fifty-one agencies are independently managed and often provide for a myriad of other social welfare services that meet the unique needs of each locale.

Around the airport or around the world, you can be sure Travelers Aid is there to help.